Responsive image
FAQ
HOME > Service > FAQ

1. What is your privacy policy?

We do not share any information about our customers with others, with,, the exception of information required to process their orders . We do not send SPAM email, but we do send email to our customers with order confirmation, tracking number information, or questions regarding their order.


2. Can we have our logo or company name to be printed on your products or the package?

Yes.
Logo and or imprints can be printed on our products by silk screen printing. The minimum quantity for silk screen printing is 1000 units per logo. You can send us the artwork by email in AI format.
If you want your logo, company name to be printed on the package for the products(custom design package), such as gift box, paper card, the minimum order is 1000 units per model. You can send us the artwork by email in AI.


3. How to place an order?

Please send us your purchase order by email or fax. Or you can ask us to send you a proforma invoice for your order. We need to know the following information for your order:
* Shipping information - company name, street address, phone number, fax number, destination airport or sea port, transportation method ( by courier, by air or by ocean container)
* Product information - model numbers, quantity, unit price
* Delivery time required
* Forwarder's contact details if there's any( in China or Hong Kong )


4. How could I get samples?

We can supply some free samples ( total value under 5 US dollars) if you have a FedEx or DHL account or other courier freight collectable account and agree to pay the courier freight. If you don't have an courier account, you can send your courier to collect samples from our company or send us the samples charge together with the courier cost by T/T.


5. Can you arrange the transportation for us?

Yes. We can arrange sea, air and courier transportation.


________________________________________

6. what is payment we accept?

Wire transfer 30% ( T/T ) to our company bank account after order confirmation, 70% against BL copy.


7. What's the warranty of your products?

5 years warranty. Man-made damage is not included.


8. How can we get your monthly new products announcement?

Pls email to us for the new products. (Please do email to us for the catelogue you are interested in)

ABOUT US

MOUNTS ELECTRONIC CO.,LTD

HOME | ABOUT US | PRODUCTS | 

NEWS | SERVICE | FAQ | CONTACT US

Copyright 2018 © Ningbo Mounts Electronic Co.,LTD   


Design By nbhywl


+86-574-88662922